Terms and Conditions

General Terms and Conditions and Customer Information

This website is operated by Rotivia.com. Throughout this text, the terms “we”, “us” and “our” refer to Rotivia.com. Rotivia.com provides you, the user, with access to this website—including all information, tools, and services available on this site—on the condition that you accept all the conditions, policies, and notices stated herein.

When you visit our website and/or purchase something from us, you participate in our “Service” and agree to be bound by the following terms and conditions (“Terms of Use”, “GTC”), including all additional conditions, policies, and notices referenced herein and/or available via hyperlink. These Terms of Use apply to all users of the website, including but not limited to visitors, merchants, customers, vendors, and/or content creators.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to these Terms of Use. If you do not agree to all the terms of this agreement, you may not access the website or use the services. Should these Terms be considered an offer, acceptance is expressly limited to these Terms of Use.

Any new features or tools added to the current offering are also subject to these Terms of Use. You can view the most current version of the Terms of Use at any time on this page. We reserve the right to update, change, or replace parts of these Terms of Use.

SECTION 1 – CONDITIONS FOR ONLINE SERVICES

By agreeing to these Terms of Use, you represent that you are at least of legal age and that you have given us consent to allow your minor dependents to use this website.

You may not use our products for illegal or unauthorized purposes and may not violate any laws in your jurisdiction (including, but not limited to, copyright laws) when using the service.

You may not transmit worms, viruses, or destructive codes. Violations of these terms will result in the immediate termination of your services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service at any time and for any reason.

You acknowledge that your content (with the exception of credit card information) may be transmitted unencrypted and that (a) transmissions may involve various networks and (b) modifications may be necessary in order to meet technical requirements of connected networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, the use of the service, or access to the service or any contact on the website through which the service is provided without our express written consent.

The headings used in this agreement are for convenience only and shall not be used to limit or otherwise affect the terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We assume no responsibility if the information on this website is not accurate, complete, or current. The materials on this website are provided for general information purposes only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or current sources of information. Any use of the material on this website is at your own risk.

This page may contain certain historical information. Historical information is not necessarily current and is provided for reference purposes only. We reserve the right to change the content of this page at any time; however, we are under no obligation to update the information on our website. You agree that it is your responsibility to monitor changes on our website.

SECTION 4 – CHANGES TO SERVICES AND PRICING

The prices of our products are subject to change without prior notice.
We reserve the right to modify or discontinue the service (or any part or content thereof) at any time without prior notice.
We shall not be liable to you or any third party for any modifications, price changes, suspensions, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES (WHERE APPLICABLE)

Certain products or services may only be available online through the website. These products or services may only be available in limited quantities and may only be returned or exchanged in accordance with our return policy.

We have made every effort to display the colors and images of our products as accurately as possible in our shop. However, we cannot guarantee that the color representation on your computer screen is correct.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We also reserve the right to limit the quantities of products or services we offer. All product descriptions or product prices may be changed at any time without prior notice and at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for a product or service on this website is void where prohibited.

We do not guarantee that the quality of any product, service, information, or other material purchased or obtained by you will meet your expectations or that errors in the service will be corrected. All our products are shipped directly from our supplier in China to the end consumer. Any fees such as customs duties or import taxes are the responsibility of the consumer.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders that are placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address/phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our shop. You agree to promptly update your account and other information, including your email address as well as your credit card numbers and expiration dates, so that we may complete your transactions and contact you if necessary.

Please refer to our return policy for further details.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and agree to the terms under which the tools are provided by the respective third-party providers.

SECTION 8 – LINKS TO THIRD PARTIES

Certain content, products, and services available via our service may include materials from third parties.

Third-party links on this website may direct you to websites of third parties that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and assume no responsibility or liability for materials or websites of third parties or for any other materials, products, or services of third parties.

We are not liable for any damages or losses in connection with the purchase or use of goods, services, resources, content, or any other transactions conducted in connection with websites of third parties. Please review the third party’s policies and practices and ensure you understand them before engaging in any transactions. Any complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 9 – COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If, at our request, you submit certain submissions (e.g., contest entries) or, without our request, submit creative ideas, suggestions, plans, or other materials via online, email, postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. We are not obligated to (1) keep any Comments confidential; (2) pay compensation for any Comments; or (3) respond to any Comments.

We reserve the right to monitor, edit, or remove content that we, in our sole discretion, deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or which violates any intellectual property rights or these Terms of Use.

You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Comments will not contain any defamatory or otherwise unlawful, offensive, or obscene material, and will not include any viruses or other harmful software that may in any way affect the operation of the service or any related website. You may not use a false email address, impersonate any person or entity, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for all Comments you post and their accuracy. We assume no responsibility and liability for any Comments posted by you or any third party.

SECTION 10 – PERSONAL DATA

The transmission of personal data via the shop is subject to our Privacy Policy. To view our Privacy Policy, please click here.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping costs, delivery times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders at any time without prior notice if information in the service or on a related website is found to be inaccurate.

We undertake no obligation to update, change, or clarify information in the service or on a related website—including pricing information—unless required by law. No specified update or refresh date on the service or on a related website should be taken to indicate that all information in the service or on a related website has been changed or updated.

SECTION 12 – PROHIBITED USES

In addition to any other prohibitions set forth in these Terms of Use, you are prohibited from using the website or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) to infringe upon our or any third party’s intellectual property rights;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any type of harmful code that may in any way affect the functionality or operation of the service or any related website, other websites, or the Internet;
(h) to collect or track the personal data of others;
(i) for spam, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) for obscene or immoral purposes; or
(k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet.

We reserve the right to terminate your use of the service or a related website if you breach any of the prohibited uses.

SECTION 13 – DISCLAIMER OF LIABILITY; LIMITATION OF LIABILITY

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that we may remove or terminate the service at any time for an indefinite period without notice, and that your use of the service or your inability to use the service is at your sole risk.

The service, as well as all products and services provided to you through the service, are provided “as is” and “as available” for your use, unless otherwise stated by us, without any representations, warranties, or conditions of any kind, either express or implied. This includes, but is not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement of third party rights.

Under no circumstances shall we be liable for any injuries, losses, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including but not limited to lost profits, lost revenue, lost savings, data losses, replacement costs, or similar damages arising from your use of the service or from products obtained through the service, or for any other claims related in any way to your use of the service or any product, even if advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability in those states or jurisdictions is limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stilora.de and our parent company, subsidiaries, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by any third party due to or arising out of your breach of these Terms of Use or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 15 – SEVERABILITY CLAUSE

If any provision of these Terms of Use is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall remain in full force and effect. The unenforceable part shall be deemed separate from these Terms of Use without affecting the validity and enforceability of the remaining terms.

SECTION 16 – TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive termination of this agreement for all purposes.

These Terms of Use shall remain in effect unless and until terminated by either you or us. You may terminate these Terms of Use at any time by notifying us that you no longer wish to use our service or if you cease using our website.

If you breach any provision or condition of these Terms of Use, at our sole discretion, or if we suspect you have done so, we may terminate this agreement at any time without prior notice, and you will remain liable for all amounts due up to and including the termination date; and/or we may accordingly restrict your access to our service (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.

These Terms of Use, along with any policies or operating rules posted by us on this website or in connection with the service, constitute the entire agreement and understanding between you and us and govern your use of the service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of these Terms of Use).

Any ambiguity in the interpretation of these Terms of Use shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms of Use and any separate agreements whereby we provide you with the service shall be governed by and construed in accordance with the laws of Canada.

SECTION 19 – AMENDMENTS TO THE TERMS OF USE

You can view the most current version of the Terms of Use at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Use by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use or access to our website or the service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION & COMPANY INFORMATION

For questions regarding these Terms of Use, please contact us at support@rotivia.com.

Rotivia is part of Simuldo Holdings, a Netherlands-based holding company for online shops. This is the registration number of Simuldo Holdings: 78608902. Sales tax identification number: NL003351641B73

Simuldo Holdings
Wethouder H.J.J. Vlaskamplaan 14
8121HA Olst
Netherlands